PRIVACY POLICY
THE TAGUS PUB

At The Tagus Pub, we take your privacy seriously. This policy explains how we handle your personal information when you visit our restaurant, browse our website, or use our services.

Information We Collect

Personal Information

When you choose to share information with us, it might include:

  • Name and contact information (email, phone number)

  • Reservation details and dining preferences

  • Special dietary requirements or accessibility needs

  • Payment information (processed securely through third-party providers)

  • Communication preferences and marketing consent

Automatically Collected Information

When you browse our website, we automatically gather some basic information:

  • IP address and device information

  • Browser type and version

  • Pages visited and time spent on our website

  • Referring website information

  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for the following purposes:

  • Processing and managing your reservations and dining experiences

  • Providing customer service and responding to your inquiries

  • Personalizing your experience and improving our services

  • Sending you promotional materials and updates (with your consent)

  • Complying with legal obligations and protecting our rights

  • Analyzing website usage to improve functionality and user experience

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our business (reservation systems, payment processors, email services)

  • Legal Requirements: When required by law, court order, or government regulation

  • Business Transfers: In connection with a merger, acquisition, or sale of business assets

  • Protection of Rights: To protect our rights, property, or safety, or that of our customers or others

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.

We may also use third-party analytics services (such as Google Analytics) to help us understand how visitors use our website.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you

  • Correction: Request correction of inaccurate or incomplete information

  • Deletion: Request deletion of your personal information (subject to legal obligations)

  • Portability: Request a copy of your data in a structured, machine-readable format

  • Objection: Object to the processing of your personal information for certain purposes

  • Withdrawal of Consent: Withdraw your consent for marketing communications at any time

To exercise these rights, please contact us using the information provided below.

Third-Party Services

Our website and services may contain links to third-party websites or integrate with third-party services, including:

  • Reservation platforms

  • Social media platforms

  • Payment processors

  • Analytics services

These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review their privacy policies before providing any personal information.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

Children's Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Address:

The Tagus Pub
Rua Prior do Crato, 47
1350-259 Lisboa, Portugal

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. This policy is part of our Terms of Service and should be read in conjunction with those terms.